There’s a new wave of digital transformation underway and it brings a new perspective on how businesses should approach their technology infrastructure.

In this special report from RT Insights, you’ll learn about the trends that are driving Digital Transformation 2.0 adoption and the architectural requirements that enterprises need to meet to maximize their success.

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Executive Summary

Embracing Digital Transformation 2.0 In the early 2000s, cloud, mobile, big data, and social technologies drove the first wave of digital transformation, providing a platform for companies to gain better business insights, increase operational efficiency, and secure deeper customer engagements. But that first wave wasn’t built to support the significant increase in demand—a demand that inspired and propelled the need for digital transformation 2.0.

Today’s businesses need enough bandwidth and smarter, software-defined architectures that facilitate capacity, flexibility, and control of business apps enterprise-wide. These larger enterprises run several hundred applications that may include billing, inventory management, payroll, or supply chain. Most companies use purpose-built applications—the custom software that automates business practices for banking or insurance companies, healthcare organizations, and companies within the telecommunications, energy, and utility sectors.

Digital transformation 2.0 offers an approach that makes custom-built applications agile and infused with intelligence. True transformation that improves the quality of business outcomes requires improvements to the application itself. Modernization goes beyond moving data to the cloud. It’s providing access to all new data sources—including the Internet of Things (IoT), sensors, social media, images, and more—while embedding analytics and AI. To build upon the foundation that streamlines processes further, improves service quality, increases customer satisfaction, and extends the initial investment’s value, companies need to embrace the real value of digital transformation 2.0. This digital modernization upgrades or adopts new technology systems, platforms, and software solutions that are often customized to meet an organization’s specific requirements.

Digital transformation 2.0 requires a mind reset because it requires realigning technology and business models and the acknowledgment that modernization is a continuous process.

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